Privacy Policy

Reach Solutions FZE LLC is a digital services company registered in Sharjah, UAE. We operate the website reachsolve.com and provide web development, AI automation, lead generation, digital marketing, and GPS tracking services.

Contact: [email protected]

We collect only the minimum data necessary to provide our services:

**Contact form submissions:** When you complete our contact form, we collect your name, company name, email address, phone number (optional), service interest, and the message you send. This data is used solely to respond to your enquiry and arrange a discovery call.

**Essential cookies:** We use a single cookie to store your cookie consent preference (rs_cookie_consent). No tracking, advertising, or analytics cookies are set without your explicit consent.

**Server logs:** Our hosting provider (Vercel) automatically logs standard web server data including IP addresses, browser type, and pages visited. These logs are retained for up to 30 days for security and performance monitoring. We do not use this data for profiling.

We use your data strictly for: - Responding to your contact form enquiry - Arranging and conducting a discovery call - Following up on a potential engagement if you have expressed interest

We do not sell, rent, or share your personal data with third parties for marketing purposes. We will never send unsolicited marketing emails.

For visitors from the European Economic Area (EEA) and UK:

- **Legitimate interest:** Responding to enquiries you have voluntarily submitted through our contact form. - **Consent:** Any optional data processing (such as future marketing communications) requires your explicit consent, which you may withdraw at any time. - **Legal obligation:** Retaining records as required by UAE and applicable law.

Contact form data is retained for a maximum of 24 months. If you request deletion, we will remove your data within 30 days, except where we are legally required to retain it.

Server logs are retained for 30 days.

Cookie consent preferences are stored in your browser until cleared.

Depending on your jurisdiction, you may have the right to: - Access the personal data we hold about you - Correct inaccurate data - Request deletion of your data ("right to be forgotten") - Restrict or object to processing - Data portability - Withdraw consent at any time

To exercise any of these rights, email us at [email protected]. We will respond within 30 days.

We are based in the UAE. If you submit data from the EU or UK, your data may be transferred to and processed in the UAE. The UAE has its own data protection framework (Federal Decree-Law No. 45 of 2021). For EU/UK transfers, we rely on standard contractual clauses where applicable.

We use one strictly necessary cookie:

| Cookie | Purpose | Duration | |--------|---------|----------| | rs_cookie_consent | Stores your cookie consent preference | Until cleared |

No third-party tracking, analytics, or advertising cookies are set. If we add analytics in the future, we will update this policy and request your consent.

We implement appropriate technical and organisational measures to protect your data, including: - HTTPS encryption for all data in transit - Security headers (CSP, X-Frame-Options, X-Content-Type-Options) - Minimal data collection — we don't store what we don't need - Access controls — only authorised team members can access your data

This site is hosted on Vercel (San Francisco, USA). Vercel's privacy policy is available at vercel.com/legal/privacy-policy. Vercel processes server logs as a data processor on our behalf.

We do not currently use third-party analytics, advertising, or CRM platforms on this website. Any future integrations will be disclosed in an updated privacy policy.

We may update this privacy policy from time to time. The date at the top of this page shows when it was last updated. Significant changes will be communicated via a notice on our website.

For any privacy-related questions or requests: [email protected]

If you are in the EU/UK and believe we have not handled your data correctly, you have the right to lodge a complaint with your local data protection authority.